Payment and dispatch

 

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Australia, Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Israel, Italy, Japan, Canada, Croatia, Latvia, Lithuania, Luxembourg, Malta, New Zealand, Netherlands, Norway, Austria Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Turkey, Hungary, USA, Cyprus.

Dispatch shall not be made to the German Islands.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,50 € per order.

From a order value of 150,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

EU:

up to 0.6 kg = 7.00 €
up to 3 kg = 15,00 €
up to 10 kg = 30,00 €

Non-EU:
up to 0.6 kg = 7.00 €
up to 3 kg = 25,00 €
up to 10 kg = 50,00 €


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

-  Prepayment via transfer
Payment via PayPal

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal

In case of questions, please contact us at the contact details mentioned in the Legal Notice.