Payment and dispatch

 

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Australia, Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Israel, Italy, Japan, Canada, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, New Zealand, Netherlands, Norway Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Turkey, Hungary, USA, Cyprus.

Dispatch shall not be made to the German Islands.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,50 € per order.

From an order value of 150,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

EU:
up to 0,6 kg = 7,00 €
up to 3 kg = 15,00 €
above 3 kg = 30,00 €

Non-EU:
up to 0,6 kg = 7,00 €
up to 3 kg = 25,00 €
above 3 kg = 50,00 €


From an order value of 150,00 €, we deliver shipments to foreign countries free of cost.

Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
Payment via PayPal
Payment via PayPal Plus (credit card, direct debit, invoice) 
-  Payment via Klarna Checkout (Klarna invoice, Klarna credit sale agreement, instant transfer, credit card, direct debit)



Further details on payment

 

Payment via Klarna Checkout
We offer the following payment options in cooperation with Klarna. Payment is always made to Klarna:
  • Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued upon dispatch of the goods and sent by email. Find the payment conditions here.                                                                                        
  • Klarna credit sale agreement: With Klarna's finance service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (however, at least EUR 6.95). Find more information on the Klarna credit sale agreement, including general terms and conditions and the European standard information for consumer credit here.
  • Instant transfer
  • Credit card (Visa/Mastercard)
  • Direct debit
Payment options are provided as part of Klarna Checkout. Find more information and terms of use for Klarna Checkout here. Get more information on Klarna here.
Your personal details will be handed by Klarna in accordance with the valid data protection provisions and the respective information in Klarna's data protection provisions.



In case of questions, please contact us at the contact details mentioned in the Legal Notice.